Tell us where you’re going and we’ll take care of the rest. Whether you’re heading to the airport, planning a winery trip, or scheduling long-distance travel, Otis Hackett Transport provides reliable, curb-to-curb service built around your schedule. Submit your trip details below and we’ll follow up with a confirmed plan and final pricing.
Fill out the form or reach out directly with your pickup location, destination, dates, times, and number of passengers.
Our online form may provide a rough estimate, but we’ll follow up with a final price based on timing, distance, availability, and any applicable discounts.
Once everything looks good, we’ll confirm your trip details and collect payment to lock in your ride.
Your driver will arrive on time, and you can sit back and relax knowing everything is handled.
Gratuity is not included in pricing. A 20% tip is recommended for your driver.
We don’t do pickups “near” your location or drop-offs “close enough.” With true curb-to-curb service, you’re picked up exactly where you are and dropped off exactly where you need to be.
From your driveway to the terminal, every detail is handled so your travel day runs smoothly.
Pricing for each trip is based on several factors, including:
While our booking form may provide a general estimate, every trip is reviewed to ensure accurate pricing before confirmation.
We focus on providing fair, consistent pricing without surge rates or unexpected changes.
Some travelers prefer to speak directly to Otis for booking. Click the phone icon to call or text.
If Otis does not answer, he is likely driving another customer. Leave a message and he'll get back to you soon.
Our estimator tool is based on standard flat rates and applicable discounts. If your trip falls within our primary service area (South Bend and Elkhart) and is scheduled between 6:00 AM and 10:00 PM, the estimate will typically be accurate.
For trips in our extended service area, including areas such as Michigan City, Valparaiso, Argos, Decatur, LaGrange, and Warsaw, pricing may vary depending on the exact pickup and drop-off locations. Additional fees may also apply for late-night or early-morning rides.
All pricing is reviewed and confirmed after we receive your trip details to ensure accuracy.
Payment is collected after your trip details are confirmed. This ensures your pricing is accurate and your ride is fully scheduled before anything is finalized.
Gratuity is not included in the quoted price. We recommend a 20% tip for your driver, which can be added at the time of payment or provided after your ride. Our drivers take pride in providing a safe, comfortable, and reliable experience, and gratuity is always appreciated.
We understand that plans can change, and we do our best to be fair while also accounting for the time and preparation that goes into each trip.
When a ride is scheduled, we reserve a vehicle, assign a driver, and adjust our schedule to accommodate your trip. Vehicles are also cleaned and prepared in advance, which is why late cancellations and no-shows carry higher fees.
We recommend booking as early as possible, especially for airport transportation, weekends, and peak travel times. Advanced booking helps ensure availability and allows us to plan your trip more efficiently.
That said, if you need a ride on shorter notice, feel free to reach out. We’ll always do our best to accommodate your request based on availability.
We specialize in private, long-distance transportation with a focus on airport travel. However, we also provide rides for winery trips, special events, business travel, and other occasions where reliable, comfortable transportation is needed.
All rides are private, meaning your vehicle is reserved exclusively for you and your group with no additional stops or shared passengers.