Otis Hackett Transport LLC (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website or communicate with us.
By using this website or submitting information through our contact forms, you agree to the terms outlined in this Privacy Policy.
Otis Hackett Transport LLC
Website: https://otishacketttransport.com
We provide private transportation services, including airport transportation, local travel, non-emergency medical transportation, and event transportation.
We may collect personal information that you voluntarily provide to us, including but not limited to:
Name
Email address
Phone number
Pickup and destination details
Trip dates and times
Any additional information you submit through our contact or booking forms
We may also automatically collect limited technical information such as IP address, browser type, and device information for security and spam prevention purposes.
When you submit a contact form or request information through our website, you expressly consent to be contacted by Otis Hackett Transport LLC via:
Phone calls
Text messages (SMS)
We use these communication methods to:
Respond to inquiries
Provide estimates or booking confirmations
Coordinate pickup details and schedule changes
Communicate flight tracking updates or delays
SMS/Text Messaging Privacy
Text messages are used strictly for service-related communication.
Message frequency varies based on trip details and communication needs.
Standard message and data rates may apply.
We do not sell, rent, or share your phone number for marketing purposes.
You may opt out of text messages at any time by notifying us directly.
We do not send unsolicited marketing text messages.
If comments are enabled and you choose to leave a comment on the website, we may collect the information shown in the comments form, along with your IP address and browser user agent string to help detect spam.
An anonymized string (hash) created from your email address may be provided to the Gravatar service to determine if you are using it. The Gravatar privacy policy is available at: https://automattic.com/privacy/.
Once approved, your comment and profile image (if applicable) may be visible to the public.
If you upload images to the website, please avoid including embedded location data (EXIF GPS). Visitors to the website may be able to download and extract location data from publicly displayed images.
Our website may use cookies to improve functionality and user experience.
Cookies may be used to:
Save form details for convenience
Manage login sessions (if applicable)
Track basic site performance
Cookies do not contain sensitive personal information and may expire automatically after a set period. You can disable cookies through your browser settings if you prefer.
Pages on this site may include embedded content such as videos, images, or articles. Embedded content from other websites behaves as if you visited that website directly.
These third-party websites may:
Collect data about you
Use cookies
Track your interaction with embedded content
Otis Hackett Transport LLC does not control these third-party sites and is not responsible for their privacy practices.
We use collected information solely to:
Respond to inquiries
Provide transportation services
Communicate scheduling and trip details
Improve website functionality
Maintain business records
We do not sell, trade, or rent your personal information.
We do not share your personal information with third parties except:
When required by law
To protect legal rights or safety
For essential service providers (such as spam detection tools)
If password reset features exist, your IP address may be included in reset emails.
We retain personal information only as long as necessary for:
Service delivery
Record-keeping
Legal or regulatory compliance
Comments and associated metadata may be retained indefinitely to facilitate moderation and follow-up interactions.
You have the right to:
Request a copy of the personal data we have about you
Request correction or deletion of your personal data
Requests may be denied if data must be retained for legal, administrative, or security purposes.
Visitor data and comments may be processed through automated spam detection services.
This Privacy Policy may be updated periodically. Continued use of the website constitutes acceptance of the most current version.